Finding the right agent takes balancing credentials and chemistry. You want to choose someone you like – after all, you might spend the next six months working together. But your agent also needs to be able to safeguard your financial interests.
“You want somebody trustworthy who you can rely on.” A good agent, will listen carefully to your priorities and won’t waste time on properties that don’t fit the bill.
Don’t just call the first agent whose lawn sign you see. Ask friends and family members for references (and check them all!) Interview at least three agents to find the one with the experience, skill and personality that matches your needs.
Most experts recommend five or more years experience – which is not to say that someone with less can’t do a good job. Sometimes less experience means a smaller clients base, which translates into more attention for you. Make sure the agent is licensed by the state and does the job full-time; about half of all agents are designated Realtors, which means they belong to the National Association of Realtors and agree to abide by NAR’s stringent code of ethics.
Real Estate is a local game, and to win you need someone who plays in areas where you’re looking to buy. Not only will they be up on market trends, they’ll know about local schools, commute times, and under-the-radar red flags, like the solid-waste transfer station that’s been proposed for the neighborhood.
Inquire about what’s currently on the market in your price range; they should be able to rattle off a few properties. And ask for a list of houses they’ve handled in your target neighborhood that includes not just what the house sold for, but also the price at which it was originally listed.
An experienced agent will have developed trusted relationships with other industry professionals over a long period of time. From lenders and title companies to contractors and inspectors, your agent should be able to refer you to multiple sources so you can ultimately determine who works best for you. These should be recommendations, nothing more – the Real Estate Settlement Procedures Act gives you the right to choose who you work with every step of the way.
Finally, the true determination of a person’s mindset and priorities is exposed by the questions she asks. Anyone can ask how much you want to sell your house for or how many bathrooms you want in your new home. If an agent takes the time to get to know you, your goals and your priorities, this is an excellent indicator he is already setting a foundation of client-centered service, for which there is no substitute.